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Oracle Digital Assistant

Oracle Digital Assistant

Overview

What is Oracle Digital Assistant?

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Oracle Digital Assistant Cloud Service

$0.0232

Cloud
Unit Price (Request)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.oracle.com/application…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.02 Unit Price (Request)
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Product Details

What is Oracle Digital Assistant?

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

For more information visit https://www.oracle.com/application-development/cloud-services/digital-assistant

Oracle Digital Assistant Competitors

Oracle Digital Assistant Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

Oracle Digital Assistant starts at $0.0232.

ManyChat are common alternatives for Oracle Digital Assistant.

The most common users of Oracle Digital Assistant are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-3 of 3)
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Shirley Obriens | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Oracle Digital Assistant to bring to life little automated assistants, chatbots, for customer engagements on our website. The bots now handle the monotonous recurrent tasks that were done by humans as they mimic the human actions. We have implemented the assistant bots on multiple departments in our company, tweaking their use depending on the specifics being demanded.
  • Oracle AI processes natural language well and the conversations pick a good flow.
  • It recognizes pattern of behavior for more refined results with each implementation under machine learning.
  • It is less flexible with response choices.
  • Voice recognition needs improvement to detect both distant and close sounds more accurately.
We have several customers visiting our websites daily and they've had very common concerns. We used ODA version 21 to implement FAQs, and established a robust Question and Answer framework that utilized well history and data at large. Implementation on departments was notably smooth and the channeled conversations displayed an incredible messaging flow.
  • We've had a good integration with our existing databases and applications.
  • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
Alpa Wali | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We've used Oracle Digital Assistant to deploy AI chatbots and digital assistants for our clients in backend websites and applications. In our company, we are using it for workflow tasks and all for conversational engagements with our clients. We've integrated the software with messaging apps (Facebook, slack) to deliver personal assistance with artificial intelligence.
  • It integrates well with messaging apps.
  • Because it supports natural language, it gives users more realistic experiences.
  • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
  • The languages it supports are very limited.
It's worked well on websites and apps for repetitive inquiries and frequently asked questions. It's suitable for personalized and more intense engagement with customers. I must admit that Oracle's machine learning ability and natural language processing is impressive which makes the AI conversations awesome. However, the AI is poor with "emotional IQ" but that's why you have the input from staff in the back-end.
  • Because AI is handling the repetitive tasks and only deliberating to experts' questions it cannot handle, it has relieved customer support staff of the mundane burden.
  • Our customers are able to scale up performance with the modern technology for customer engagements.
Ernesto Altamirano | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Oracle Digital Assistant's AI capabilities to automate some of our most used businesses processes and also to interact with our customers via pre-elaborated messaging.
  • Improved process automation.
  • AI-enabled customer communications.
  • Ability to integrate to other applications.
  • Language differentiation (some of our customers primarily use Spanish, but the AI communications are standardized in English).
  • Various delicate manual tasks aren't compatible with Oracle Digital Assistant.
  • Its voice commands are too basic.
Oracle Digital Assistant is very well suited for automating basic business processes and localized AI-enabled conversations in English.

It's less appropriate for manual tasks that require careful attention to detail. And it's also less appropriate for foreign languages, for instance, Spanish.
  • Improved customer communications.
  • Business process automations increase productivity.
  • Provides a competitive market advantage.
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